Toolkit

FAQs

For managers and team member huddles

Huddle Notes

Talking points for manager and team member huddles

Executive Quote / Email

Email content or leadership talking points

Promotional Emails

Promotion for leaders and team members

Collateral

Additional promotional resources

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FAQs

Audience

Managers

Objective

Talking points/FAQs for managers and team member huddles

Overview of AHRP VFGs

The Virtual Focus Group survey is:

  • Interactive - Crowdsource responses allow you to see how your responses compare with others in real time.
  • Fun - Participants will have an opportunity to win an iPad in the LIVE sessions and AirPods in the FLEX sessions
  • Anonymous - responses cannot be tied to individuals
    • Virtual Focus Groups are AI chat-based online discussions without video or audio.
    • Sessions are accessible on any electronic device.

Why is AHRP Conducting VFGs?

AHRP is launching a Virtual Focus Group survey designed to gather valuable feedback from team members about their interactions and experiences with AHRP. Feedback will not be used to change retirement plan structure, benefits, investment options, or plan design.

How to participate

  • Team members will receive emails and calendar invites through Outlook with session links to each of the two LIVE Virtual Focus Group Sessions.
  • LIVE sessions are scheduled for TBD.
  • Space may be limited—please join on time or a few minutes early.
  • If team members are unable to attend one of the LIVE sessions, there is an on-demand FLEX session available after the LIVE sessions have concluded. The experience in the FLEX session is the same because the crowdsourcing data will be generated on demand taken from all the previous sessions.

If you have additional questions, please reach out to information@AHRP.com

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Huddle Notes

Audience

Managers

Objective

Talking points/FAQs for manager and team member huddles

Date of Announcement: [date]

First Huddle Announcement (LIVE week)

“I want to make sure everyone is aware of the LIVE AHRP Virtual Focus Group survey launching this week on [date] and [date] at [time]. It only takes about 30 minutes to complete and is designed to be interactive, fun, and anonymous.

Those team members who participate in a LIVE session will have an opportunity to enter to win an iPad.

This listening initiative will help AHRP gather meaningful insights to move beyond transactional support and provide more personalized, insight-driven engagement throughout your retirement planning journey.”

Date of Announcement: [date]

Second Huddle Announcement (FLEX on-demand weeks)

“AHRP is offering a FLEX on-demand Virtual Focus Group this week and next week to gather direct feedback from team members about their experience engaging with the AHRP retirement plan.

The Virtual Focus Group survey on-demand FLEX is designed to be interactive, fun, and anonymous. You take the survey at your own pace at whatever time fits your schedule.

Those team members who participate in a FLEX on-demand session will have an opportunity to enter to win an AirPods Pro set.

Your honest feedback is important because it helps shape future enhancements and connect you with wanted financial educational resources. If you weren’t available to join on of the LIVE sessions, please take some time to participate in the FLEX on-demand session. We want every voice represented.”

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Executive Quote / Email

Executive Quote

Used For

Email content, Heartbeat, or leader talking points

Your AHRP Retirement Plan is a valuable part of your benefits bundle and contributes to your overall financial wellbeing. During the week of [date], you will receive an email inviting you to participate in a confidential Virtual Focus Group to share your thoughts and experiences with the AHRP Retirement Plan. There will be two types of virtual focus groups offered—two LIVE sessions and one 2-week-long, on-demand FLEX session.

The Virtual Focus Group survey is:

  • Interactive - Crowdsource responses allow you to see how your responses compare with other team members in real time.
  • Those team members who participate in a LIVE session can enter to win an iPad and the FLEX session a set of AirPods.
  • Anonymous - responses cannot be tied to individuals because the Virtual Focus Group survey is run by an independent research firm, WTW.

AHRP wants to listen and learn directly from you so together we can enhance your experience with the retirement plan and better tailor support and resources to your financial wellbeing needs. Our commitment is to meet you wherever you are on your journey to a secure financial future. Your feedback is truly valued and will help us connect identified opportunities with meaningful support and financial education.

[Executive name], [Title]

Executive Email

Sender

Executive leadership to downstream teams

Audience

Managers and leaders

Subject

Support Needed: Driving Team Member Feedback

Timeline

TBD

Hello, Team,

AHRP is launching a Virtual Focus Group designed to gather valuable feedback from our team members about their interactions and experiences with AHRP.

The Virtual Focus Group survey is:

Expectations

  • Interactive –Crowdsource responses allow you to see how your responses compare with others in real time.
  • Fun –Participants will have an opportunity to win prizes in LIVE & FLEX sessions
  • Anonymous –responses cannot be tied to individuals

This feedback will help AHRP improve the retirement planning and readiness experience and help them develop resources that support all of us as team members at every stage of your retirement journey.

Your role as a team leader is important. Please encourage your teams to promote participation and reinforce that every voice matters.

Mention survey in team communications and huddles (suggested huddles notes attached)

  • Encourage participation
  • Reassure team members about anonymity
  • Model support without pressuring participation
  • Print & Post the attached Flyer where applicable
  • Review the attached Talking Points

Thank you for helping create an environment where our team members feel heard.

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Promotion Emails

Audience

Team Members

Objective

Promote Participation

The buttons below will open HTML versions of each email in a separate window. You can select all (command/control-A) and copy (command/control-C) the HTML from each email and paste it directly into a new message in your email client. After doing so, you can edit the details as required.

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Collateral

Interactive live sessions screensaver and printable flyer

On-demand FLEX sessions screensaver and printable flyer